Create a Contact

USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation   USER ACTION WHAT YOU WILL SEE Click “Add Notification Contact”   USER ACTION WHAT YOU WILL SEE Enter the contact’s information. You can … Continued

Update a Contact

  USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation Click “Edit” next to an existing contact Make changes to the contact information and click “Update”     USER ACTION WHAT YOU WILL … Continued

Delete a Contact

USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation   USER ACTION WHAT YOU WILL SEE Click “Edit” next to an existing contact   USER ACTION WHAT YOU WILL SEE Click “Delete”

Create a Notification Group

Notification Groups allow you to bundle a number of contacts into one list. You can then specify a notification group to receive Sonar notifications. All contacts in the list will then receive any notifications for checks the notification group is … Continued

Add a Notification Group to a Check

USER ACTION WHAT YOU WILL SEE On the main dashboard, click the edit icon next to an existing check.   USER ACTION WHAT YOU WILL SEE Select the Contact Groups tab   USER ACTION WHAT YOU WILL SEE Select the … Continued

Update a Notification Group

  USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Group menu from the top navigation   USER ACTION WHAT YOU WILL SEE Click “Edit” next to a Notification Group   USER ACTION WHAT YOU WILL SEE Edit the … Continued

Delete a Notification Group

USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Group menu from the top navigation   USER ACTION WHAT YOU WILL SEE Click “Edit” next to a Notification Group   USER ACTION WHAT YOU WILL SEE Click on “Delete”

Add a Contact to a Notification Group

  USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation   USER ACTION WHAT YOU WILL SEE Click “Edit” next to an existing contact   USER ACTION WHAT YOU WILL SEE Under the … Continued

Adding Shifts to a Contact

Shifts allow administrators to specify notification windows or “on duty” time frames for contacts setup in Sonar.   USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation Click “Add Schedule” next to a … Continued

Editing Shifts for a Contact

  USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation Click “Edit” next to a scheduled day and time you would like to update for this contact. Modify scheduled “off duty” times for … Continued