Adding Shifts to a Contact

Shifts allow administrators to specify notification windows or “on duty” time frames for contacts setup in Sonar.   USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation Click “Add Schedule” next to a … Continued

Editing Shifts for a Contact

  USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation Click “Edit” next to a scheduled day and time you would like to update for this contact. Modify scheduled “off duty” times for … Continued

Deleting Shifts for a Contact

USER ACTION WHAT YOU WILL SEE Select Monitor – Notification Contact menu from the top navigation   USER ACTION WHAT YOU WILL SEE Click “Edit” next to a scheduled day and time you would like to update for this contact. … Continued