How Can We Help You?

Just enter what you are looking for and we will point you in the right direction

View Monitoring Alerts

The alerts in this table correspond to email notifications sent by Sonar. This is a full alert history that can be reviewed within the control panel independent of what contacts may have received what alerts. The alert conditions are as follows:

  • CONFIRMED_DOWN – Multiple locations from the region(s) assigned to this check were unable to connect to the host
  • UNCONFIRMED_DOWN – One location from the region(s) assigned to this check were unable to connect to the host, but another location from the same region was able to connect.
  • CONFIRMED_UP – Multiple locations from the region(s) assigned to this check were able to make a connection to the host
  • UNCONFIRMED_UP – One location from the region(s) assigned to this check were able to connect to the host, but another location from the same region was not able to connect.

The notification type indicates if the contact(s) were notified by email, SMS, or both.

 

USER ACTION WHAT YOU WILL SEE
On the main dashboard select the Alerts tab which will indicate a number of recent alerts, if any exist

 

USER ACTION WHAT YOU WILL SEE
There is a summary of all alerts that have take place for this account.